Resolving Workplace Conflicts: Employee Relations - Sexual Orientation Discrimination (PDF)

A different sexual orientation does not impact performance. It does, however, impact teamwork and communication when other team members are judgmental, are homophobic or are ignorant and treat those with different sexual orientations as deficient and/or immoral. The lack of compassion, acceptance and humanity demonstrated is toxic to the organization and results in a level of dysfunction that dramatically impacts productivity and quality. Customers aren't immune either if team members refuse to provide services/products to those who are or are assumed to be members of the Lesbian, Gay, Bisexual and Transgender (LGBT) community. In the long run, revenue and profitability may be dramatically impacted with a decrease in the organization's employee and customer bases.

With this tool you get the following:

? The effects discrimination against diverse team members have on the organization.
? Considerations for why discrimination occurs.
? Numerous solutions for addressing discrimination.
? Ideas for negotiating/adjusting solutions.
? Potential barriers and ways to overcome them to achieve resolution.
? Implementation timeframe.
? Follow-up review commitments.

Additionally, we provide a blank, editable Conflict Resolution Worksheet and the Worksheet Guidelines providing a step-by-step process for addressing your own workplace conflicts.